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Sentiment Analysis: First Steps With Python's NLTK Library Duolingo, a popular language learning app, received a significant number of negative reviews on the Play Store citing app crashes and difficulty completing lessons. To understand the specific issues and improve customer service, Duolingo employed sentiment analysis on their Play Store reviews. Let’s consider a scenario, if we want to analyze whether a product...

What Is Machine Learning and Types of Machine Learning Updated ML development relies on a range of platforms, software frameworks, code libraries and programming languages. Here's an overview of each category and some of the top tools in that category. Even after the ML model is in production and continuously monitored, the job continues. Data specialists may collect this data from company databases for customer...

Can AI Assistants Add Value to Your Sales Team? At level one, servicing is predominantly manual, paper-based, and high-touch. Effectively incorporating artificial intelligence into customer engagement strategies requires a strategic approach, mindful of both the possibilities and the pitfalls. While the benefits are clear, companies often face challenges during implementation. Key issues include training agents...